Terms of Service

These Terms of Service govern access to and use of ApexEdge. By creating an account, starting a trial, purchasing a subscription, or otherwise using the service, you agree to these terms. If you use ApexEdge for an organization, you confirm that you are authorized to accept these terms for that organization.

You must be legally able to enter into a binding agreement and must provide accurate account information. You are responsible for safeguarding your credentials and for activity under your account.

Tell ApexEdge support promptly if you suspect unauthorized access. Do not share access in a way that exceeds your selected plan or compromises another person’s or business’s information.

ApexEdge is an AI Business Growth Operating System that organizes supplied business context and available data into analysis, insights, priorities, recommendations, and practical next actions. Features, integrations, and availability may differ by plan, region, or product stage.

You decide what business information to provide. You are responsible for ensuring that it is accurate, lawful, and that you have the rights and permissions needed to submit it.

Results depend on the quality, completeness, and availability of your business data. ApexEdge does not automatically know information that has not been provided or made available through an authorized integration.

ApexEdge uses AI-assisted processing to produce analysis, insights, and recommendations. These outputs are decision-support, not a guarantee of business results, and may be incomplete, inaccurate, outdated, or unsuitable for a particular situation.

You remain responsible for reviewing outputs, applying independent judgment, and deciding whether and how to act. ApexEdge does not replace professional legal, financial, tax, accounting, employment, or other specialist advice.

Paid features are provided under the plan you select. Prices, currencies, included features, limits, taxes, and promotional terms are shown before authorization and may vary by region.

Plan access is determined by the subscription status recorded by ApexEdge after verification with the applicable payment provider.

Eligible paid plans may begin with a 7-day free trial. A recurring payment authorization is required to begin the trial. Trial eligibility and any plan-specific conditions are presented during selection and checkout.

By authorizing a recurring subscription, you permit the applicable payment provider to collect charges for the selected plan on a recurring basis, including after the trial, until cancellation or other termination under these terms.

Unless cancelled according to the applicable cancellation terms, the selected plan continues automatically after the 7-day trial and the recurring plan charge becomes due. The checkout experience identifies the amount, currency, and billing frequency before authorization.

You may request cancellation through available billing controls or the cancellation process. Cancellation prevents a future renewal; it does not normally reverse a charge for a billing period that has already started.

Where the service confirms an end date, paid access may continue through that date, subject to payment status and these terms.

If a payment fails, the payment provider may retry collection and ApexEdge may provide a limited recovery period. Paid access may be restricted if payment is not recovered. You remain responsible for valid payment details and amounts properly due.

ApexEdge may restrict, suspend, or terminate access when reasonably necessary for security, suspected fraud, unlawful use, serious or repeated breaches, non-payment, protection of users, or operation of the service. Where appropriate, reasonable notice or an opportunity to resolve the issue may be provided.

ApexEdge and its software, design, branding, documentation, models, workflows, and service materials are protected by applicable intellectual-property laws. These terms give you a limited, non-exclusive, non-transferable right to use the service during your authorized access; they do not transfer ownership of ApexEdge.

You retain the rights you hold in business data and content you submit. You grant ApexEdge the limited rights needed to host, process, transmit, display, secure, and otherwise handle that content to provide, maintain, support, and improve the service in accordance with the Privacy Policy.

ApexEdge may experience maintenance, interruptions, delays, integration failures, or feature changes. Availability may depend on networks and third-party services outside ApexEdge’s control. To the extent permitted by applicable law, the service is provided without promises that it will always be uninterrupted, error-free, or suitable for every business purpose.

AI outputs are probabilistic and can misinterpret context or produce errors. You should verify material facts and recommendations before acting. ApexEdge does not promise revenue, profit, leads, customers, savings, performance improvements, or growth.

ApexEdge may rely on third parties for authentication, infrastructure, payments, AI processing, communications, and integrations. Their own terms and privacy practices may apply to your direct use of those services. ApexEdge is not responsible for third-party services outside its reasonable control.

The Privacy Policy explains how ApexEdge handles personal and business information. It forms an important part of understanding your use of the service.

ApexEdge may update features or these terms as the product, law, or operating requirements change. Material updates will be communicated through a reasonable channel where required. Continued use after an effective update may constitute acceptance where permitted by law.

Use the contact page for general or legal questions and the support page for product, account, technical, or billing requests.

Applicable mandatory rights are not excluded by these terms. If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in enforcing a term is not a waiver of it.